CROATIA: Polyclinic RIDENT in Rijeka – GCR™ Internationally Accredited
In July 2016 members of the GCR team inspected the Polyclinic Rident – Rijeka from Croatia. Rident Rijeka began treating patients in 2004, and has now grown into one of the leading dental travel clinics of the region. In fact, many prominent boutique dental clinics in the region had their beginnings in the Rident clinic.
During the visit, it was evident that the extensive years of running the clinic have contributed to a tight running, professional team of experts, supported by important medical and non-medical facilities that lead to successful treatment cases.
Polyclinic Rident – Rijeka ranks in Top 10 Dental clinics globally. With the GCR score of 4.6/5 it belongs to the top dental clinics in Rijeka, Croatia. This clinic has officially proven to have a level of expertise, facilities, services & patient responses well above current international clinic standards.
Typical for a large clinic, Polyclinic Rident – Rijeka houses 24 dental chairs, 2 dental laboratories, but uniquely a radiology diagnostics center and a digital photography room – demonstrating their commitment to advancing their level of quality for patients. The hygiene standards of the clinic met all international protocols. Various agents support the clinic with patient logistics, and we could see that the travel / accommodation and even restaurant aspect of the patient journey was well taken care of by each of the clinics representatives.
Various agents support the clinic with patient logistics, and We could see that the travel / accommodation and even restaurant aspect of the patient journey was well taken care of by each of the clinics representatives. A plentiful welcome pack and after care advice was supplied to all patients. An exchange office was another unique feature of the reception area. The staff appeared upbeat and positive, which had a calming effect on the patients.
The clinic staff at Polyclinic Rident – Rijeka includes range of specialists from variety of departments such as Aesthetic & Cosmetic dentistry, Implantology, Cosmetic dentistry, Periodontics, Dental Surgery, Dentoalveolar Surgery, Orthodontics, Pediatric dentistry, Prosthodontist, Endodontics (Root Canal Treatment), Functional Aesthetic Dentistry, prosthesis, Dental Hygiene, Oral & Maxillofacial Surgery, Restorative dentistry, Conservative dentistry, Esthetic Dentistry, and Prosthetics.
Languages spoken at the clinic include English, German, Italian, and Croatian.
When asked what makes Polyclinic Rident – Rijeka different than other dental clinics in the region, the founding team replied:
“Our clinic is special first of all because we are the pioneers of dental tourism in Croatia. Our founder, dr. Željko Miljanić begun working with foreign patients 20 years ago. We started as a small polyclinic with 6 offices, 1 dental laboratory. Today we have 24 dental offices and 2 dental laboratories. We also have our branch polyclinic in Poreč, with other 12 offices, and a laboratory of its own.
“We can proudly say that we have become a recognized brand for dental treatments for Italian patients (you can easily see it in all the reviews available on the web). We have set the ground for innovation, new technologies but also education. Rident is a Scientific base for the young students from University of Medicine, Faculty of Dentistry for almost 8 years.”
“We are proud of the fact that our multidisciplinary team has the knowledge, the experience and the technology providing to our patients the best possible service. Being a true leader in dental tourism in Croatia and a recognized brand in other markets for us means more efforts and a true responsibility in order to maintain and subsequently improve even more the level and quality of service we are already providing.”