How to Reach New Patients – The Biggest Mistakes You Can Make

How to Reach New Patients – The Biggest Mistakes You Can Make

Today patient considers the Internet as the most trusted source for health information. People are able to find everything they need online and healthcare industry is not excluded. How to reach new patients online? 80% of Internet users go online to find health-related information. 95% of physicians use the internet to find information about diseases and new innovations to refer their patients. 75% of users with […]

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This is 3 ways how to respond to patient inquiries right now

This is 3 ways how to respond to patient inquiries right now

When I speak at healthcare events and meet clinic owners, I tell participants that the “tricks” to delivering awesome support for patients in your clinic are pretty straightforward: Act With Empathy Show Appreciation Be Helpful Seems pretty easy, right? Any clinic can develop these three skills, and I’m sure that they’ll see their GCR Score rise steadily over time. And any clinic can get even […]

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3 ways how to keep your staff Happy, Motivated and Productive

3 ways how to keep your staff Happy, Motivated and Productive

A happy and well-motivated staff will not only give better, more complete care to your patients, but they will also be more productive and get more patients through the door. Increasing your staff’s motivation and productivity results in a more effective and successful clinic, one that your patients are happy to visit and recommend to friends and family. Here are a few tips in order […]

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